Build chat flows by dragging boxes.
Plus team hours that actually count, and a way out to a person whenever a customer needs one. 13 updates in all.
Chats only go to people who are actually there.
Set each person's hours. Nobody on? The chat waits for the first person who signs in.
- Weekly timetables, split shifts and breaks.
- Away is marked automatically — and back again.
- A live screen of who's on and who's waiting.
Customers can always ask for a person.
Say "agent" — or just sound like they need help — and the bot steps aside for your team.
- Send orders to one team, complaints to another.
- Your agent sees the bot is paused.
- One button starts it again when they're done.
Message series
A welcome on day one, a nudge on day three.
Check a broadcast list
See exactly who gets it before it goes out.
Google Sheets
Save, update or look up rows mid-chat.
After-hours replies
A different path when you're closed, in your time zone.
Which ad brought them
See the Facebook ad and picture behind each chat.
Inbox like WhatsApp
Same menus, reactions and voice notes.
Shopify in a few clicks
Real tracking links; cart reminders stop once they buy.
Plain-English errors
The real reason a message failed, in ordinary words.
Guided tour
New starters practise on a pretend chat first.
Sell in other countries
Country codes, your time zone, local numbers.
Want a quick walkthrough?
Start free, or message us and we'll set up a time.