Now you can run ConvoFly by talking to Claude — just describe what you want, and it's done.

Link your ConvoFly account to Claude — Anthropic's AI assistant — and get things done just by describing them in plain English. No menus to hunt through.

• "Build a flow that greets new customers and asks what they need" — and Claude drafts it for you.
• "Add an answer for our refund policy", or "show me last week's response times" — just ask Claude.
• Nothing goes live on its own. Everything Claude creates lands as a draft for you to review and publish.
• Set up in minutes, with steps written for people who've never touched anything technical.

Point it at your website, and it reads your pages and answers customers in your own words — day or night, however many ask at once. The part that matters: it will not make things up.

• Only answers from what you gave it. If it doesn't know, it says so and passes the chat to a person — no invented prices or promises.
• Shows its working. Customers can see which of your pages the answer came from.
• Learns from real chats. Questions your team already answered can be turned into saved answers in a click.
• Helps your agents too. A new AI Copilot writes a ready reply from your knowledge for an agent to send or tweak.

A new report builder lets you assemble the numbers that matter to you — pick what to measure, choose the chart, compare to last month, set a target — instead of taking whatever dashboard you were given.

• Click any number to see the chats behind it. Go from "response time is up" to the actual conversations in one tap.
• The metrics you've been asking for: reply speed, how long chats take to resolve, missed chats, satisfaction scores, and your busiest hours.
• A scorecard for each agent, filterable by team, tag or channel.
• A summary emailed to you every week, automatically.