ConvoFly · WhatsApp for your business

Sell, support and deliver on WhatsApp — with an AI that does the busy work.

It takes orders, answers questions and saves parcels from coming back. Your team handles the rest from one inbox.

🛍️Your StoreAI assistant · online
Pink embroidered 3-piece suit
Is this available? Price?
Yes, in stock ✨ Aleiha – Rusukh, embroidered 3-piece (unstitched) — Rs 14,500. Shall I place the order?
Yes, cash on delivery
Your name, full address and a phone number for the courier? 🙂
Ayesha Khan, House 12, DHA Phase 5, Lahore · 0301 2345678
Rs 14,500 · Cash on delivery · Lahore. Please confirm 👇
Confirm order
Confirm order
Order placed ✅
#1043 · Aleiha – Rusukh
Rs 14,500 · Cash on delivery
Sells 24/7AI takes the order
Answers instantlyin your own words
Fewer returnsparcels rescued
One team inboxevery channel
1 · Sell

From a WhatsApp chat to a real Shopify order — no one typing it in.

Customer chats sends a photo or asks for a product
AI takes the order product, price, address, cash on delivery
Your Shopify ordersNew
Order #1043 just now
Aleiha – Rusukh · 3-pieceAyesha Khan · Lahore
Rs 14,500
Cash on deliveryFrom WhatsApp
Never invents a priceEvery product and price comes from your store.
Customer confirms firstThe order goes in only after they confirm it.
Your team can step inIt steps aside the moment an agent joins.
2 · Automate

Build any automation by dragging boxes — or just describe it.

"When someone clicks my ad, ask what they want and send the price list" ▶ Test chat Publish
WhenCustomer clicks a Facebook ad
Ask · buttonsPrices · Delivery · Talk to us
3
PricesSend price list
DeliveryAI answers
Talk to usAssign to sales
ThenTag "hot lead"
drag ✥
Starts on A customer messageA keywordAn ad clickA new Shopify orderAn abandoned cartBack in stockA scheduleA resolved chat
50+ blocksQuestions, AI, Shopify, Sheets, delays, team.
AI draws it for youDescribe the flow in plain words.
Test before it's liveA practice chat shows every step.
Ready-made templatesCOD confirm, order updates, cart reminders.
3 · Support

An AI that answers customers — and never makes things up.

Point it at your website. It replies in your words, day and night, only from what you've taught it.

  • Doesn't know? It hands the chat to a person.
  • Shows which page each answer came from.
  • Drafts replies for your agents too.
4 · Deliver

Catch the parcel before it becomes a return.

ConvoFly follows your courier. The moment a parcel starts heading back, it asks the customer if they still want it.

Shipped
Out for delivery
Heading back → WhatsApp sent
Delivered
Works with LeopardsPostExM&P
📦Your StoreAI assistant
Hi Ayesha 👋 Your order #1043 is on its way back to us 📦 Would you like us to deliver it again?
Deliver Again
Cancel Order
Deliver Again
Great — we'll reship it 🚚 Our team will confirm a delivery time shortly 💛
5 · Your team

One inbox for WhatsApp, Instagram and Messenger.

Chats go to whoever is on shift. Customers can always ask for a person — and the bot steps aside.

  • Assign chats, leave private notes.
  • Team hours, breaks and away status.
  • Mobile app for agents on the go.
Today9am1pm5pm9pm
SSaraOn
AAliOn
HHinaBreak
OOmarOff today
2 on shift · chats shared between them⏳ 2 waiting · longest 1m
6 · Know your numbers

Reports you build yourself.

Reply speed, missed chats, satisfaction and sales — for the whole team and every agent.

  • Click any number to open the chats behind it.
  • AI grades every resolved chat.
  • A summary in your email every week.
Median first reply
4m 12s
▼ 18% vs last month
This monthLast month
See the 38 slowest chats →
And there's more

Broadcasts & message series

Sales and restocks to past customers, where messages get read.

Know which ad worked

See the Facebook or Instagram ad behind every chat.

Back-in-stock alerts

Customers hear the moment it's back, or cheaper.

Any language

Your team reads in theirs, replies in the customer's.

AI checks the address

Catches wrong addresses before the parcel leaves.

Set it up by asking Claude

Describe what you want; it builds a draft for you.

Getting started

Live in an afternoon.

1

Connect your number

Keep the WhatsApp number you already use.

2

Link your store

Shopify and your courier, in a few clicks.

3

Switch on the AI

Test it on real chats first, then go live.

Sell more. Answer faster. Return less.

Start free — or message us and we'll set it up with you.

ConvoFly · convofly.ai
Need help? Message us