New · AI that takes orders on WhatsApp

Turn WhatsApp into your best salesperson

An AI that chats with your customers, finds the product and places the order in Shopify. Plus one team inbox, no-code automations and fewer returns.

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🏷️ Price from your catalogue
⚡ No agent needed
🛍️ Order #1043 created in Shopify
98%open rate on WhatsApp
24/7AI that sells and answers
50+automation blocks
3channels — WhatsApp, IG & Messenger
What ConvoFly does

One platform for selling, support and delivery on WhatsApp

AI Shopping Assistant New

From a WhatsApp chat to a real Shopify order — no one typing it in

It finds the product, answers questions about it, takes the address and places the order. Cash on delivery included.

Customer chatssends a photo or asks for a product
AI takes the orderproduct, price, address, cash on delivery
Your Shopify ordersNew
Order #1043 just now
Aleiha – Rusukh · 3-pieceAyesha Khan · Lahore
Rs 14,500
Cash on deliveryFrom WhatsApp
Never invents a priceEvery product and price comes from your store.
Customer confirms firstThe order goes in only after they confirm it.
Your team can step inIt steps aside the moment an agent joins.
See the Shopify integration →
Automation builder

Drag a block. Wire it up. Done.

Build any customer journey on a visual canvas — or describe it in plain English and AI draws it for you.

50+blocks: questions, AI, Shopify, Sheets
1 clickready-made templates
Testin a practice chat before it's live
Starts on A customer messageA keywordAn ad clickA new Shopify orderAn abandoned cartBack in stockA schedule
Explore WhatsApp automation →
"When someone orders, send the menu — after hours, say we're closed"Build it ✦
💬 Customer messages "order"
🕑 Business hours?
📤 Send order menu
🌙 "We're closed" + delay
👥 Assign to Sales team
📊 Log to Google Sheets
AI answers

An AI that answers customers — and never makes things up

Point it at your website. It replies in your words, day and night, only from what you've taught it.

  • Doesn't know? It hands the chat to a person.
  • Shows which page each answer came from.
  • Drafts replies for your agents too.
See the WhatsApp chatbot →
Courier tracking New

Catch the parcel before it becomes a return

ConvoFly follows your courier every day. When a parcel starts heading back, it asks the customer if they still want it.

  • A live list of parcels at risk, worst first.
  • Confirm cash-on-delivery orders before you ship.
  • Leopards, PostEx and M&P connect with your own API keys.
Shipped
Out for delivery
Heading back → WhatsApp sent
Delivered
Hi Ayesha 👋 Your order #1043 is on its way back to us 📦 Would you like us to deliver it again?
Deliver AgainCancel Order
Deliver Again
Great — we'll reship it 🚚 Our team will confirm a delivery time shortly 💛
Works with LeopardsPostExM&P
Shared team inbox

Every channel, every agent, one inbox

WhatsApp, Instagram and Messenger together. Chats go to whoever is on shift — and customers can always ask for a person.

  • Assign chats, leave private notes with @mentions.
  • Team hours, breaks and away status.
  • A mobile app for agents on the go.
See the shared inbox →
Ayesha KhanOrder placed ✅ #1043
AIBot
Hamza R.Can I get this in black?
SSara
Mariam S.I'd like to talk to someone please
AAli
On shift now: SaraAliHina · break
Reports

Know exactly how your team is doing

Reply speed, missed chats, satisfaction and sales — for the team and every agent. Build the report you want.

  • Click any number to open the chats behind it.
  • AI grades every resolved chat.
  • A summary in your email every week.
Median first reply
4m 12s
▼ 18% vs last month
This monthLast month
See the 38 slowest chats →
And much more

Grow with every message you send

📣 Broadcasts & drip campaigns

Sales, restocks, win-backs and birthdays to opted-in customers — one-off, recurring or step by step.

🎯 Audience segments

Target by tags, customer details and dates — or pull the list from a Google Sheet.

📍 Know which ad worked

See the Facebook or Instagram ad behind every chat, and report sales back to Meta.

🔔 Back-in-stock alerts

Customers ask to be told, and hear the moment it's back — or cheaper.

🌐 Any language

Your team reads every chat in its own language and replies in the customer's.

✦ Set it up by asking Claude

Describe a flow, an answer or a report — it lands as a draft for you to review.

See broadcast software →
FAQ

Questions, answered

Do I need the WhatsApp Business API to use ConvoFly?

Yes — and we make it painless. ConvoFly uses Meta's embedded signup, so you can link a number to the official WhatsApp Business API in minutes without leaving the app.

Can I keep using WhatsApp on my phone?

The Business API is designed for teams, so conversations live in the ConvoFly inbox where everyone can see and answer them. That's what lets multiple agents, automations and analytics work on a single number.

How does the Shopify integration work?

Connect your store with one click. Orders, shipments, cancellations and abandoned checkouts become automation triggers, and your flows can tag orders, confirm COD payments and update order status back in Shopify.

What counts as an agent seat?

Each teammate who logs into the inbox uses one seat, and your admin login counts as one. Growth includes 4, Pro 10 and Diamond 20, and every plan can add extra seats any time. See all plans →

Is broadcast messaging allowed by WhatsApp?

Yes, when done right. Broadcasts use Meta-approved message templates and are sent only to opted-in contacts, with opt-out handling and daily sending caps built in to protect your number's health.

How much does ConvoFly cost?

Plans start at $50 a month and every plan begins with a 14-day free trial, no card required to explore. Prices cover the ConvoFly platform; WhatsApp's own per-conversation fees are billed by Meta directly and vary by country. See all plans →

Your customers are already on WhatsApp.
Now your business is too.

Set up your inbox, connect your store and launch your first automation — today.

Get started free
Need help? Message us