Pricing — ConvoFly.ai

Name: ConvoFly.ai
Brand: ConvoFly.ai
Price: 12 USD
Availability: InStock

Save up to 20% yearly

Starter

$12 /month

Billed $100/yr · save $44

For solo founders getting their first WhatsApp storefront running.

Key features

Official WhatsApp Business API + blue-tick verification help

Shared team inbox — WhatsApp, Instagram & Messenger in one view

Drag-drop flow builder — triggers, branching & business hours

Shopify automations — order, COD-confirm & abandoned-cart flows on store events

Broadcasts, drip & recurring campaigns with audience segments

Click-to-chat toolkit — wa.me links, website chat widget, QR codes & a hosted help centre

AI bot, Copilot & live agent dashboard — unlock from Growth

Analytics & CSAT reporting — unlock from Pro

Usage

1 agent seat (incl. admin) · no extra seats

500 billable automations / mo

3 published billable rules

3 integration blocks

500 broadcast messages / mo

1 channel (WhatsApp, IG or FB)

Start with Starter

What each usage item means

Every allowance on the plans above links here. In plain English: what it is, and what actually counts toward it.

Agent seat: One login for a teammate to use the shared inbox. Your own admin login counts as a seat. On paid plans you can add more seats beyond what's included, billed monthly per additional seat.
Billable automation: Each time a published automation runs and does chargeable work for a customer — sends a message, asks a question, tags or assigns the chat, or calls an integration. This is your monthly usage allowance. Runs that only change a chat's status or add an internal note are free and don't count.
Published billable rule: A live (published) automation that does that chargeable work — the number you can keep switched on at the same time. Automations that only change status or add notes don't count toward this, so you can keep as many of those running as you like.
Integration block: A step inside an automation that connects to an outside system: an API or webhook call, a Google Sheets action, or a Shopify order action (tag, cancel, lookup, or a store-event trigger). Counted per block across all your published automations — an automation with 3 API steps uses 3.
Broadcast message: One templated message sent to one contact in a broadcast campaign. The monthly limit is the total across all campaigns. WhatsApp / Meta conversation charges are billed separately by Meta.
Channel: A connected messaging account — WhatsApp, Instagram, or Facebook Messenger. Starter connects one; higher plans connect all three.
AI credit: One credit = one AI action. Each plan includes a monthly pool of credits that runs your AI features:
The bot — the WhatsApp bot that automatically answers your customers' common questions from your saved answers.
Copilot — ready-to-send reply suggestions we draft for your agents (they just check and send).
AI blocks — smart steps inside your automations that read a message, pull out details (like an order number) and send the chat down the right path.
Each of those uses one credit. Monthly credits refresh on the 1st and don't roll over. Any extra credits you buy stay valid until the end of the year. (On Diamond, CX & QA scoring use credits too.)
AI block: An automation step that uses AI to read a message and decide what happens next — detect intent, choose a branch, or pull out details. Available on Growth and above.
Analytics & reporting: The full reporting suite — conversation & response-time metrics, first-response SLA attainment, business-hours response times, resolution / reopen / first-contact-resolution and automation-deflection rates, a busiest-times heatmap, a custom report builder, scheduled email digests and CSV exports. Available on Pro and above. Diamond adds the AI customer-experience layer: an automatic 1–5 CX score and sentiment on every resolved chat, AI topic clustering, and per-agent CX trends — no surveys needed.

Billing questions

Good to know

What counts as an agent seat?

Each teammate who logs into the inbox uses one seat, and your admin login counts as one. Starter includes 1, Growth 4, Pro 10 and Diamond 20 — and Growth, Pro and Diamond can add extra seats for $20/month each.

Is there a free trial?

Yes. Every plan starts with a 14-day free trial so you can connect your number, build a flow and send a test broadcast before you're charged.

Monthly or annual?

Both. Pay month to month, or choose annual billing and save up to 20%. Use the toggle above to compare — annual is shown by default.

What's a billable automation, rule or integration block?

A billable automation is each time a published flow does chargeable work for a customer (sends a message, asks a question, tags/assigns a chat, or calls an integration). A published billable rule is a live flow that does that work — plans limit how many run at once. An integration block is a step that connects to an outside system (an API/webhook call, Google Sheets, or a Shopify order action), counted per block. Flows that only change status or add notes are free.

Can I change plans later?

Anytime. Upgrade or downgrade from Settings → Package and the new limits apply right away — no calls, no contracts.

Do these prices include WhatsApp's own fees?

ConvoFly's subscription is separate from Meta's WhatsApp conversation charges, which Meta bills directly based on your usage. Our plans cover the platform — inbox, automations, broadcasts and integrations.

Simple plans that grow with you

What each usage item means

Good to know

Ready to sell on WhatsApp?