🤖 Ready-made automation

AI that answers from your own website and FAQs

Answers product and policy questions using only your own crawled pages and approved Q&A pairs, and hands anything it can't answer to a person.

Starts: Any customer WhatsApp message 8 steps 3 things to fill in

What it does, step by step

  1. When a customer messages Customer Message Received
  2. Check what they sent Only text messages
  3. Answer from your knowledge base Answer from Knowledge Base answeredunanswered
  4. Ask a question Did that help? Yes, thanksNo, I need a person
  5. Send a message Fetch a human
  6. Send a message Close it off
  7. Hand it to a person Assign Chat
  8. Change the chat status Mark as open
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