🤖 Ready-made automation

Review request after delivery

Waits a day after delivery, asks for a 1–5 rating, thanks happy customers and hands unhappy ones straight to a human.

Starts: Shopify marks an order as delivered 8 steps 4 things to fill in

What it does, step by step

  1. When your store sends an event Shopify Store Event
  2. Wait Wait 1 day
  3. Send a message Check the order arrived
  4. Ask a question Ask for a rating 5 - Excellent4 - Good3 - Okay2 - Poor1 - Bad
  5. Send a message Thank a happy customer
  6. Send a message Apologise and escalate
  7. Hand it to a person Assign Chat
  8. Change the chat status Mark as open

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