01
Handing a WhatsApp chat from the bot to a person
The bot keeps answering after your colleague has taken over. Here is why, and the two-step flow that fixes it permanently.
02
Running one WhatsApp number across a whole team
Two staff sharing one phone is the problem that pushes most stores onto the API in the first place.
03
Measuring whether your WhatsApp automation actually works
A channel can report a lot of recovered carts while claiming orders that would have arrived anyway.
04
Collecting satisfaction scores inside a WhatsApp chat
A rating question costs nothing to ask and catches the unhappy customer before a public review does.