AiSensy is priced for the Indian market and popular with high-volume campaign senders. The comparison turns on channels and on what you pay before you get AI.
AiSensy's paid entry is around $45/month for a plan that includes five agents — genuinely good value if you need five seats on day one. ConvoFly starts at $50/month for four seats and includes Instagram, Messenger and AI in that plan. AiSensy has a free tier, far more public reviews, and deeper roots in the Indian ecosystem.
AiSensy publishes a free tier, a Basic plan around $45/month including one owner plus five agents with extra agents at about $20/month, and a Pro plan around $99/month. ConvoFly's plans are $50/month for Growth up to $250/month for Diamond, with a 14-day free trial on every plan.
Both platforms exclude Meta's own WhatsApp conversation charges, which Meta bills based on country and message category and which no subscription includes. Those are left out of the table below so the comparison is like for like.
| ConvoFly | AiSensy | |
|---|---|---|
| Entry paid plan (platform only) | From $50/month | ~$45/month (Basic) |
| Free tier | 14-day trial, no card to explore | Yes, limited |
| Seats included at entry | 4 | 1 owner + 5 agents |
| Extra seat cost | $20/month | ~$20/month |
| Instagram DMs in the same inbox | ✓ Yes | Limited |
| Facebook Messenger in the same inbox | ✓ Yes | Limited |
| AI available from | $50/month (Growth) | Higher tiers |
| Knowledge-base FAQ bot | ✓ Yes, every plan | Varies by tier |
| Shopify store-event automations | ✓ Yes | ✓ Yes |
| Analytics dashboard | From $124/month (Pro) | Varies by tier |
| Public reviews | Few — we are new | Extensive |
AiSensy figures checked August 2026 against the sources below and can change without notice — verify current pricing on their site before you decide.
Sources: AiSensy pricing · AiSensy pricing analysis, GoKwik
Most comparisons turn on features. This one turns almost entirely on how many people will be answering customers on day one, because the two products price that very differently.
AiSensy's Basic plan bundles one owner plus five agents for around $45/month. If you need six seats, that is excellent value and nothing on ConvoFly's ladder beats it — you would be on Growth at $50 for four seats and paying $20 each for two more.
So the honest rule of thumb: on seats alone, AiSensy's bundle is cheaper. ConvoFly's $50 Growth plan costs a little more for four seats but includes Instagram, Messenger and AI, which AiSensy keeps for higher tiers. Work out your real concurrent-answering headcount and which of those you would actually use before comparing anything else.
AiSensy publishes an ongoing free plan; ConvoFly offers a 14-day trial and then asks for payment. If your intention is to run indefinitely without paying, that is a real difference and AiSensy is the answer.
Worth knowing either way: a free platform tier does not make WhatsApp free. Meta charges per conversation regardless of which platform you use, billed by country and message category, so a store sending real volume has a Meta bill under any vendor. The platform subscription is usually the smaller number once you are actually sending.
Beyond price, two differences are structural rather than incidental. Channel coverage — ConvoFly treats Instagram DMs and Facebook Messenger as first-class channels in the same inbox with the same contact record and the same flow builder, which matters if your customers find you on Instagram and buy on WhatsApp. Reporting depth — SLA attainment, first-contact resolution, busiest-times heatmaps, saved reports and scheduled digests sit on ConvoFly's Pro tier, with an AI customer-experience score on every resolved chat at Diamond.
Against that, AiSensy has a far larger installed base, especially in India, which means more public reviews, more community answers and more local integrations. If you want to ask other merchants what their experience has been, there are many more of them to ask.
Small teams that want multi-channel coverage and AI on the entry plan should look at ConvoFly. Teams that only need WhatsApp seats at the lowest price, or anyone who wants to run indefinitely on a free tier, will do better on AiSensy.
The comparison above is about price and fit. If you want the detail on any one capability, these go deeper than a table row can: